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Home » Knowledgebase » Disk Hero Articles » VISTA issues » Re-installing Disk Hero on VISTA - part 2

Re-installing Disk Hero on VISTA - part 2

Re-installing Disk Hero on VISTA - part 2

This only affects users who have installed our software on Vista, uninstalled, then installed again. Other users will not be affected.

After uninstalling DH, go to "C:\Users\USERNAME\App Data\Virtual Store\program files\" and delete any reference to Disk Hero or Remote Backup Service. After that is done, install as usual.

This is a hidden folder, so you will have to be able to view hidden files/folders to do this. http://www.tech-recipes.com/rx/1521/how_to_view_hidden_and_system_files_and_folders_in_vista/