You might get this message if your account goes inactive for 30+, just follow the instructions:
From: admin@diskhero.com
Sent: Monday, May 18, 2009 11:53 PM
To: annette@eee.com
Subject: Disk Hero Backup ALERT
We have 15.17 GB of data in your backup account, but there
has been no backup activity on your account for 30 days.
The most common reason for this is a new computer or disk drive.
Reinstall Software:
If you have a new computer or drive, Click
Here to download Disk Hero software. Use your current User Name:
annette@eee.com and password to link to the data we have already backed
up.
If you do not have a new computer or have any questions about the
re-installation of Disk Hero, please call us now at 925-394-4295.
If you wish to cancel your account, and delete all of your data from our
servers, please log into your Control Panel by clicking here, go to 'Manage My
Account', and press the 'Delete my Account' link.
Best regards,
Alert Support
support@diskhero.com