Philosophy:
Many factors differentiate Disk Hero from other online backup services. Disk Hero was created to satisfy the broad need for an easy to use, automatic and secure method of backing up data offsite. The goal of Disk Hero is to design a cost-effective backup service that can be used by anyone with even the most limited computer expertise, yet with the functionality and features of backup systems used by Fortune 500 companies. Since its market introduction, Disk Hero has quickly gained recognition with customers nationwide, who have come to recognize that Disk Hero provides them with a backup solution that is simple to setup, easy to use, completely automatic and most importantly, secure and completely reliable.

However, software features and usability are only part of what makes Disk Hero stand out. Disk Hero has built its reputation on providing world class customer service and technical support. At Disk Hero, we understand how important each customer's data is, and that understanding influences everything we do. We do not view backing up as just another computer application or software product. We view backing up as insuring the valuable assets of a business or an individual, whether it be a medical office's client records or a family's irreplaceable digital pictures. Disk Hero online backup service truly is insurance for your data.

Disk Hero develops solutions for companies concerned about data protection. Healthcare providers, in particular, are attracted to Disk Hero for their aggressive data security controls, low-cost services, and solutions that help companies with HIPAA-compliance.

Disk Hero, developed by WebProfit, Inc., is a software service that provides continuous online data backup, data loss prevention and protection against identity theft. Disk Hero not only safeguards data in the event of a hardware failure, but also protects data in the event of theft, using a remote seek capability to locate missing hardware.

Disk Hero has a scalable storage infrastructure. Customer data is replicated across multiple, remote data centers. "Disk Hero provides users with enterprise-level reliability and scalability, at prices small businesses can easily afford.

Disk Hero has extensive in-house expertise that helped to ensure Disk Hero's compliance with HIPAA (Health Insurance Portability and Accountability Act). Prior to founding Disk Hero, WebProfit, Inc. spent nine years managing Blue Cross state sites web to internal data bridges as well and many nation wide home banking applications for banks and credit unions.

Disk Hero's solutions help meet and exceed the HIPAA security requirements for transmitting and storing electronic private health information (EPHI). HIPAA's governing body requires that EPHI be transmitted and stored in an encrypted format. Disk Hero conducted rigorous in-house and beta testing to ensure our encryption and transmission protocols exceed HIPAA requirements."

HIPAA's administrative safeguards require a data backup plan and that entities operating under HIPAA implement systems to store and ultimately retrieve exact copies of health records. Disk Hero helps ensure that health records and other sensitive information are stored to be HIPAA compliant.

According to HIPAA standards, covered entities must have a contingency plan, and: "Establish (and implement as needed) policies and procedures for responding to an emergency or other occurrence (for example, fire, vandalism, system failure, and natural disaster) that damages systems that contain electronic protected health information." (HIPAA, Section 164.308(a)(7)(i)).

Disk Hero protects their healthcare industry customers against physical systems damage by storing backed-up records offsite, in multiple data centers. Even complete destruction of the healthcare provider's facility would not result in the loss of patient records.

Another HIPAA standard requires covered entities to: "Allow access only to those persons or software programs that have been granted access right." (Section 164.312(a)(2)(1)). Furthermore, covered entities must: "Implement technical security measures to guard against unauthorized access to electronic protected health information that is being transmitted over an electronic communications network." (Section 164.312(e)(1)). These provisions also require that backups be encrypted to control access to the data, and that the encryption occurs before any data has been transmitted from a computer to its backup location.

Disk Hero protects backup files with 128 bit AES encryption (adopted as an encryption standard by the U.S. government) before they leave the customer's machine. Backup files are protected during transmission with Disk Hero's 256 bit SSL encryption. All access to backed-up data requires unique user authentication, and no passwords are stored in clear text.

Disk Hero is able to deliver a comprehensive data protection service at a fraction of the cost of traditional backup providers. Disk Hero makes enterprise-class infrastructure inexpensive to acquire, easy to use, and quick to scale.  Companies no longer need to invest heavily in data storage hardware or worry about capacity planning and can instead focus on other mission critical information technology projects.

Founded in 2004 in Dublin, California, Disk Hero is led by industry veterans in information security and data storage who have provided enterprise customers such as Blue Cross Blue Shield, SBE, Inc., MetLife, Internal Revenue Service, Dolby Labs, Harvard University, Energy Capital Credit Union (Exxon/Mobil employees), and Sea West Coast Guard Federal Credit Union (Department of Homeland Security employees) just to name a few, with robust software solutions that help them preserve data integrity and security. Disk Hero offers military-level security and a software as a service business model that helps small and medium businesses reap the software benefits large enterprises enjoy at a fraction of the cost.

Statement: Disk Hero specializes in helping individual consumers, small office/home office users, and small to mid-sized businesses protect their computer data quickly, automatically and cost-effectively. Disk Hero is a totally automated online backup service that intelligently selects, secures and stores files without any user intervention, automatically backing up documents, email, music, photos and other PC files on a continuous basis or according to the schedule of the user's choice. The company is headquartered in Dublin, California.

History:
We began offering Internet and Internet security solutions to Credit Unions and Banks in 1994 under the name of WebProfit, Inc., and have provided marketing consulting and Internet solutions for hundreds of clients, including: Blue Cross Blue Shield, SBE, Inc., MetLife, Internal Revenue Service, Dolby Labs, Harvard University, Energy Capital Credit Union (Exxon/Mobil employees), and Sea West Coast Guard Federal Credit Union (Department of Homeland Security employees).

Our interest in providing a data backup service started when we noticed that our large clients had numerous data backup products and services that were targeted to their needs, along with the resources to implement a data backup and disaster recovery program. At the same time we realized that our small business and home office clients were on their own for data backup.

We made a list of features that the perfect backup service should have and then we created Disk Hero with everything on the list.

When you have a data loss, you will be looking for a hero and we are ready.

7172 Regional Street, Suite 107
Dublin , CA 94568

Voice: 925-394-4295

email: support@diskhero.com